get in touch
Get in Touch
We absolutely adore our customers and we want you to know that we're here for you whenever you need us! You can reach out to us any time, day or night, via email, live chat, or phone.
CURRENT RESPONSE TIME: 24-48 hours
Frequently asked questions
You can expect to receive approximately 50-100 high-quality, edited photos from the shoot. The final number of photos may vary depending on the length of the shoot, the number of locations, and the number of people involved. We always strive to provide a good balance between quantity and quality, ensuring that each photo is carefully selected, edited, and delivered to meet our clients' expectations.
After the shoot, our team will carefully select and edit the best photos from the session. We aim to deliver the final photos within 2-4 weeks after the shoot, depending on the season and our workload. Once the photos are ready, we will send them to you via an online gallery or a USB drive, depending on your preference.
Yes, we offer various discounts and promotions throughout the year. For instance, we offer a 10% discount for returning clients and referral bookings. We also have special packages and offers for weddings and other events. Please feel free to inquire about our current promotions and discounts when you contact us.
Yes, we offer photo retouching and editing services to enhance the quality of your photos. Our team of professional editors uses state-of-the-art software and techniques to adjust the exposure, color, contrast, and other aspects of the photos to improve their overall look and feel. We also retouch small imperfections such as blemishes, wrinkles, and stray hairs, while maintaining a natural and timeless look.
We understand that unforeseen circumstances may arise that require you to cancel or reschedule your booking. To cancel your booking, we require at least a 48-hour notice prior to the shoot. If you cancel your booking within 48 hours of the shoot, we may need to charge a cancellation fee or retain a portion of the deposit. However, we always aim to be flexible and reasonable with our cancellation policy, and we'll work with you to find a solution that works for everyone.